Visit Graphical Version | Bookmark | Print Page | Accessibility Statement
The British Accreditation Bureau (Text Only Version)
Home | About Us | Services | References | News | Contact
(+) Click for Larger Font | (-) Click for Smaller Font
Services - ISO 9001 (ISO 9001:2000) Certification
ISO 9000 (ISO 9001:2000) Certification
This page provides you with advice and guidance on how your organisation can become ISO 9000 (specifically ISO 9001:2000) certified simply and cost effectively.
WHAT IS IT?
ISO 9001:2000 is the internationally recognised standard
for an organisation’s internal Quality Management. The term “quality” refers to
all those features of a product or service which are required by the customer.
An organisation’s "Quality Management" refers to an organisation’s actions to
ensure that its products or services satisfy its customers’ quality requirements
and complies with any regulations applicable to those products or services.
BENEFITS OF ISO 9000
Most organisations want ISO 9000 certification to qualify for a tender or to achieve preferred supplier status: typically for a Local Authority. However, there are many other benefits that can be added to these, including:-
Improved internal working leading to less errors and re-work.
Improved customer satisfaction and loyalty.
Improved morale and motivation.
Preferential insurance premiums.
Competitive advantage.
Increased profitability.
Enhanced status.
THE JOURNEY TO ISO 9001:2000 CERTIFICATION
At the British Accreditation Bureau, we aim to demystify ISO 9001 and help our clients embrace the advantages of quality assurance without the bureaucracy and overload of paperwork.
The following 6-step guide outlines the requirements of certification and how we can help you.
STEP 1: Preparation
Realistically, if you are new to the ISO 9001:2000 standard, then you are going
to need some guidance. Once contact is made, we'll discuss your requirements
with you and suggest the solution that best suits your needs. After assessing
your needs we will give you a fixed price quotation so that you know exactly how
much your registration will cost. Your quotation will be based upon your company
profile and an assessment of your needs. To get the ball rolling, simply call us
on 0800 404 7007or email us an
enquiry.
STEP 2: Application
Once you decide to go-ahead, we'll assign a Lead Assessor to you. Your Lead
Assessor will be your principal contact throughout the registration process and
beyond. They will build-up detailed knowledge of your business and will offer
you the support you need while you develop your in-house systems.
STEP 3: Pre-Audit Assessment
Your Lead Assessor will visit you and review your documentation with you. This
will ensure that all documented procedures cover the requirements of ISO
9001:2000. Together with your Lead Assessor you will determine the best
timetable for your registration and agree on a date for initial assessment. Many
organizations benefit from a pre-assessment "dry run" and your Lead Assessor
will be able to advise you on this.
STEP 4: Audit Assessment
Once you are ready for your formal Audit Assessment, your Lead Assessor will
make arrangement for an independent auditor to conduct the formal assessment.
You will be informed of the Auditor's recommendation before he or she leaves
your premises
STEP 5: Registration & Certificate
Following the independent Auditor's recommendation, your registration will be
formally confirmed by the British Accreditation Bureau's Approvals Board. Soon
after your certificate of conformity to the ISO 9001:2000 standard will then be
issued and sent to you.
STEP 6: Continual Assessment
Having achieved certification, you'll want to maintain your registration and
your Lead Assessor will remain on hand to facilitate improvements and ensure
that you continue to meet the requirements of ISO 9001:2000.
We also offer an Interim Quality Manager (IQM) service which provides you with
all of the benefits of having your own resident Quality Manager but at a
fraction of the cost. To learn more about our IQM service simply click here.
WHAT WILL ISO 9000 COST?
We like to provide our clients with a fixed price because we know that day rates have a habit of going over budget!
We will calculate the cost of your pre-assessment based on the size of your organisation; e.g. annual turnover, the number of sites you have and the number of employees, etc. In all cases, we will provide you with a fixed price quotation.
The table below provides details of our Certification fees
at the current rates.
|
Annual Turnover |
Audit Only Fee* |
Up to £75K |
£795 |
|
£75K to £250k |
£895 |
|
£250K to £1M |
£995 |
£1M to £2.5M | £1,295 |
£2.5M to £5M |
£1,795 |
|
Above £5M |
P.O.A |
* All fees subject to VAT at the prevailing rate.
< Back to top
OUR CREDENTIALS
Our reputation was established in 1965 as a division of
Salford University Business Services. In 1997, the Secretary of State for Trade
and Industry approved use of the word ‘British’ in our new corporate title (The
British Accreditation Bureau), in recognition of our pre-eminent status.
All of our advisors and assessors are professionally trained and have a business
background, so you can count on their practical and business-friendly approach.
Our client portfolio is a good mix of public and private sector organisations,
as well as institutes and trade bodies. Our pre-eminent status is your guarantee
of quality and we have been a recognised Investor in People since 1999.
Contact us about ISO 9000
To find out more about certification from the British Accreditation Bureau,
please call us Monday to Friday between the hours of 09:00 to 17:00 or email.
Our full contact details are provided below.
Thank you.
Address
The British Accreditation Bureau
South Tower
Tubs Hill House
London Road
Sevenoaks
Kent
TN13 1BL
Telephone: 0800 404 7007
Facsimile: 0870 607 2001
Email: iso9000@british-accreditation.co.uk
HISTORY OF THE ISO 9001:2000 STANDARD
Formalised quality assurance originally came from the Defence Industry’s need
for standards. For example, to supply the Ministry of Defence (MoD), a company
had to write up its procedure for making its product, have the procedure
inspected by the MoD and then ensure that its workers followed the published
procedures.
The idea of quality assurance spread beyond the military and in 1966, the UK
Government led the first national campaign for quality and reliability with the
slogan "Quality is everybody's business." However, by this time, suppliers were
being assessed by any number of their customers and it was widely recognised
that such duplication of effort was a chronic waste of time and money. Progress
was finally made in 1969, when a UK Government committee report on the subject
recommended that suppliers' methods should be assessed against a generic
standard of quality assurance.
In 1971, the British Standards Institute (BSI) published the first UK standard
for quality assurance (BS 9000), which was developed for the electronics
industry. Then, in 1974, the BSI published BS 5179; Guidelines for Quality
Assurance. This led to a shift in the burden of inspection from the customer to
the supplier, as quality assurance could be guaranteed by the supplier to the
customer through third-party inspection.
Through the 1970’s, the BSI organised meetings with industry to set a common
standard, which culminated in the BS5750 standard in 1979. Key industry bodies
agreed to drop their own standards and use BS5750 instead. The purpose of BS5750
was to provide a common contractual document, demonstrating that industrial
production was controlled.
The ISO 9001 certification standard has evolved over several revisions. The
initial 1987 version (ISO 9000:1987) had the same structure as the UK Standard
BS 5750, with three 'models' for quality management systems, the selection of
which was based on the scope of activities of the organization. The language of
this first version of the Standard was influenced by existing US and other
Defence Military Standards, so it was more accessible to manufacturing and was
well suited to the demands of a rigorous, stable, factory-floor manufacturing
process. With its structure of twenty 'elements' or requirements, the emphasis
tended to be overly placed on conformance with procedures rather than the
overall process of management; which was the actual intent.
The 1994 version (ISO 9000:1994), was an attempt to break from the practices
which had somewhat corrupted the use of the 1987 standard. It also emphasized
quality assurance via preventive actions, and continued to require evidence of
compliance with documented procedures. Unfortunately, as with the first edition,
companies tended to implement its requirements by creating shelf-loads of
procedure manuals and becoming burdened with ISO bureaucracy. Adapting and
improving processes could be particularly difficult in this kind of environment.
The latest version of the standard (ISO 9001:2000), sought to make a radical
change in thinking by actually placing the concept of process management at the
heart of the standard, making it clear that the essential goals of the standard
- which had always been about 'a documented system' not a 'system of documents'
- were reinforced. The goal was always to have management system effectiveness
via process performance measures. This third edition makes this more visible and
so reduced the emphasis on having documented procedures if clear evidence could
be presented to show that the process was working well. Expectations of
continual process improvement and tracking customer satisfaction were made
explicit in this revision. A new set of eight core quality management
principles, designed to act as a common foundation for all standards relating to
quality management, were also introduced; namely:
1. customer focus
2. leadership
3. the involvement of people
4. a process approach
5. a system approach to management
6. continual improvement
7. a factual approach to decision making
8. mutually beneficial supplier relationship
Access Keys:
Home = 1, About Us = 2, Services = 3, References = 4, , News = 5, , Contact = 6, Visit Graphical Version = G, Bookmark = B, Print Page = P, Accessibility Statement = A
Copyright © 2007 The British Accreditation Bureau
Contributors to http://www.iso-9000-certification.org.uk/