British Accreditation Bureau (Text Only Version) | Company background information and history.

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Today, quality isn’t an option, it’s a necessity. Whether your organisation is in the Public sector, Private sector, is a charity or you serve a membership, your clients want to be sure they’re in safe hands.

No matter what your marketing says about you, successful organisations recognise that their quality and its assurance is most credible when validated by a respected third party.

The benefits include a more motivated workforce, less re-work and increased client satisfaction. Being accredited can also help you to gain external finance, qualify for tenders and set you apart from your competitors.

My team and I are committed to helping our clients progress and achieve outstanding results through the application of quality standards and management best practice.

Whatever the assignment, we believe in working with our clients as true partners. Our maxim ‘without fear or favour’ typifies our ethical approach to such partnerships; we will never allow the fear of consequences or the promise of favour to influence our professional judgement.

I hope you find our website helpful and that we have the opportunity of working with you in the future.

David Fenn
Chief Executive

Company Background

Our reputation was established in 1965 as a division of Salford University Business Services. In 1997, the Secretary of State for Trade and Industry approved the use of the word ‘British’ in our new corporate title (The British Accreditation Bureau), in recognition of our pre-eminent status.

Today, our core business is the accreditation of people, services and organisations. We certify organisations to the latest ISO standards and design and manage bespoke accreditation schemes. Such schemes are based on the establishment of standards, which can be developed to be recognised company-wide, industry-wide, nationally or internationally.

We provide our clients with customer satisfaction survey data services and at a more integrated level, we can help organisations to improve their customer retention and business performance by utilising our PER4M™ Total Service model.

We have undertaken consultancy projects for a large range of clients in both the Public and Private sectors, with professional institutes, trade bodies and charities.

We are active in the area of setting national standards and are expert contributors to the influential British Standards Institute ‘QS/1’ Committee. This committee is charged with the responsibility for representing the UK in all new standards proposed to the International Standards Organisation (ISO).

We are also represented on the panel of judges for the European Foundation of Quality Management’s (EFQM) ‘Business Excellence Award’. We are externally verified annually and have been a recognised ‘Investor in People’ since 1999.

Above all else, we believe it is essential that we work with our clients as a true partner. Our maxim ‘without fear or favour’ typifies our ethical approach to such partnerships; we will never allow the fear of consequences or the promise of favour to influence our professional judgement.

Our Approach

Our client work usually begins with a review of the current situation and a 'gap' analysis to recognised best practice. Over the years we have done this hundreds of times and have developed a model we call PER4M™ which has proven beneficial in smoothing the management of change.

PER4M™ helps us to evaluate the 'ingredients' of People and Resources and ensures the 'recipe' of Endeavours and Management are balanced and that the organisation is forward looking.

Read more about PER4M™ >

Why choose us?

We specialise and we've been doing so since 1965. From verifying a supplier's credentials to designing and managing an accreditation scheme, we can help you to the next level.

Our Lead Assessors are experts in their respective fields and we have the experience of completing hundreds of cross-sector assignments with both large and small, nationally and internationally.

If you think your organisation could benefit from improvements in quality and consistency, please see our Services section. We’d also encourage you to read our References. We want you to know that you’ll be in safe hands too!

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