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About the British
Accreditation Bureau
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Welcome to an introduction from
our
Chief Executive, followed by a section covering our Company
Background and Approach.
An introduction from our Chief Executive...
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Today,
quality isn’t an option, it’s a necessity. Whether your
organisation is in the Public sector, Private sector, is a charity
or you serve a membership, your clients want to be sure they’re in
safe hands.
No matter what your marketing says about you, successful
organisations recognise that their quality and its assurance is
most credible when validated by a respected third party.
The benefits include a more motivated workforce, less re-work and
increased client satisfaction. Being accredited can also help you
to gain external finance, qualify for tenders and set you apart
from your competitors.
My team and I are committed to helping our clients progress and
achieve outstanding results through the application of quality
standards and management best practice.
Whatever the assignment, we believe in working with our clients as
true partners. Our maxim ‘without fear or favour’ typifies our
ethical approach to such partnerships; we will never allow the
fear of consequences or the promise of favour to influence our
professional judgement.
I hope you find our website helpful and that we have the
opportunity of working with you in the future.
David Fenn
Chief Executive
Our reputation was established in 1965 as a division of Salford University Business Services. In 1997, the Secretary of
State for Trade and Industry approved the use of the word
‘British’ in our new corporate title (The British Accreditation
Bureau), in recognition of our pre-eminent status.
Today, our core business is the accreditation of people, services
and organisations. We certify organisations to the latest
ISO standards and design and manage bespoke accreditation schemes.
Such schemes are based on the establishment of standards, which
can be developed to be recognised company-wide, industry-wide,
nationally or internationally.
We provide our clients with customer satisfaction survey data
services and at a more integrated level, we can help organisations
to improve their customer retention and business performance by
utilising our PER4M™ Total Service model.
We have undertaken consultancy projects for a large range of
clients in both the Public and Private sectors, with professional
institutes, trade bodies and charities.
We are active in the area of setting national standards and are
expert contributors to the influential British Standards Institute
‘QS/1’ Committee. This committee is charged with the
responsibility for representing the UK in all new standards
proposed to the International Standards Organisation (ISO).
We are also represented on the panel of judges for the European
Foundation of Quality Management’s (EFQM) ‘Business Excellence
Award’. We are externally verified annually and
have been a recognised ‘Investor in People’ since 1999.
Above all else, we believe it is essential that we work with our
clients as a true partner. Our maxim ‘without fear or favour’
typifies our ethical approach to such partnerships; we will never
allow the fear of consequences or the promise of favour to
influence our professional judgement.
Our client work usually begins with a review of the current
situation and a 'gap' analysis to recognised best practice. Over
the years we have done this hundreds of times and have developed a
model we call PER4M™ which has proven beneficial in smoothing the
management of change.
PER4M™ helps us to evaluate the 'ingredients' of People and
Resources and ensures the 'recipe' of Endeavours and Management
are balanced and that the organisation is forward looking.
Read more about PER4M™
>
We specialise and we've been doing so since 1965. From verifying a
supplier's credentials to designing and managing an accreditation
scheme, we can help you to the next level.
Our Lead Assessors are experts in their respective fields and we have the
experience of completing hundreds of cross-sector assignments with
both large and small, nationally and internationally.
If you think your organisation could benefit from improvements in
quality and consistency, please see our
Services
section. We’d also encourage you to read our
References. We want you to know
that you’ll be in safe hands too!
To download our
Company Profile
in PDF format, please click on the icon below.
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Chief Executive - David Fenn |
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We can certify you to meet the ISO 9000 standard in just
30 days from just £795!
Read More > |
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